Privacy Policy

This Privacy Policy (the "Policy") is designed to elucidate essential information for your use of the products and services offered by Studio 3DX Inc., encompassing, but not limited to, Studio 3DX, 3DX, S3DX, dot3DX, and Studio 3DX Plugins integrating different software (hereinafter collectively referred to as "our Products" or "our Services"). We hold the protection of your personal information in high regard and are dedicated to preserving your trust in us. Our commitment involves implementing appropriate safety measures to safeguard your personal information in accordance with industry-wide safety standards. It's important to note that this Policy specifically applies to our Products and Services and does not extend to other products or services provided by third parties. If you engage with products or services from third parties, please be attentive to the respective service agreements and privacy policies governing those third-party offerings. We urge you to carefully read and fully comprehend this Policy before utilizing our Products and Services.

How We Collect and Use Your Personal Information

User Registration
To facilitate your registration as a core user of Studio 3DX and to enable you to maximize the use of our Products and Services along with their features, we may prompt you to create a Studio 3DX Account. During this process, you will be required to provide information such as your mobile phone number, email address, etc. Additionally, you will need to create a password and nickname to ensure the uniqueness and recognizability of your account. Upon providing this information and consenting to the Studio 3DX Service Agreement and this Policy, you gain access to the corresponding functions and/or services of Studio 3DX Products (details provided later in this article). As our products evolve with future upgrades, we may introduce new functions/services. In such cases, we will promptly inform you and seek your consent to confirm whether you choose to continue providing the aforementioned or newly introduced necessary personal information for the purpose of using the updated Studio 3DX software.
Network Security and Operation Safety
To safeguard your account, network, operation, and system security, and to mitigate risks such as phishing website fraud and Trojan viruses, as well as to enhance our product analysis capabilities, we may collect information related to your device, browsers, computer name, hardware specifications, operating system, network configuration, and other software-related details. This may also include certain product usage information, such as your device identifier, hardware serial number, and MAC address.
Associated Product Functions and Services
For specific product functions and/or services, we may need to collect corresponding personal information from you. Your refusal to provide this information may result in the inability to access these particular services, but it will not impact your normal use of the basic functions and services of Studio 3DX products.

a) Customer Service.
When filing a complaint, making a consultation, or appealing to Studio 3DX products, we may request personal information such as your name, mobile phone number, email address, and other valid contact information. This is essential to facilitate communication with you and resolve the issues you've raised. If you choose not to provide the required information, we may be unable to provide timely feedback on the processing results.

b) Personalized Display Service.
To enhance your preference management for a more tailored access experience, we analyze features and user preferences, operating habits, and device information based on collected data. This enables us to present community content and tool material that aligns with your interests, reducing the time spent on screening mass internet content. Information needed for this purpose includes your device identifier and language. If you prefer not to have personalized presentation, you can disable this functionality explicitly in this Policy.

c) Maintain Product Safety and Timely Troubleshooting.
To ensure the normal operation of our Services, maintain account security, troubleshoot products, and improve and optimize our Services, we anonymously collect hardware and browser information, device model, IP address, log information, and use information (specific function usage). This information is crucial for providing our Services and is de-identified to protect user privacy.

d)  Secure Accounts.
When performing operations like password modification, security verification, or filing complaints that involve exceptions, we may request valid identity information to ensure the security of these operations.

e) Additional Functions:
Our Products may access other online products or functions provided by Studio 3DX affiliates or external partners, such as payment services involving payment information. Studio 3DX does not retain payment information but uses third-party interfaces for direct payment (e.g., Stripe, Paypal, ApplePay. GooglePay). Your information will be stored solely for the purpose of providing or accessing these functions and will not be used for other purposes. Refusing to provide this information may limit access to relevant additional functions, but you can still use the basic functions of our Products and other services. Other third-party features accessed via our Products are for advertising cooperation or accessing services only. Read the terms of services and privacy policies for such additional functions before using them. Studio 3DX products do not access the personal information you leave while using these products or functions.

f) Additional Services:
You may receive information on products, services, marketing, or questionnaires to better understand Studio 3DX products and related services. If you prefer not to receive this information, you can use the provided methods to unsubscribe.
We may receive information about you from third parties
a) When you use a third-party account to log in to Studio 3DX products, you can choose to authorize Studio 3DX to read and obtain the public information (including nicknames, profile photos) that you register, publish, and record on the third-party platform, subject to the relevant laws and regulations.

b) In order to provide better products and/or services, we require your authorization to obtain the above information from a third party to remember your login identity as a user of Studio 3DX. We will only collect and use your personal information within the scope of your authorization. After you register or log in with a third-party account, your third-party account will be linked to Studio 3DX Account, and you may cancel your linked account.
Use of your personal information based on other special circumstances
a) If you wish to provide feedback or believe that your rights have been violated, you can file a complaint or to Studio 3DX Inc. in the course of use, you can contact us via email at During this process, we will ask you to provide your personal valid identity information to verify the authenticity of the complaint, the report. At the same time, if you apply to release or else delete your Studio 3DX Account, we may also ask for your valid identity information for verification. This is personal sensitive information, and we will take strict confidentiality measures, and will not share it with any third party.

b) Please understand that the functions and services we provide to you are constantly updated and developed. If we are to use your personal information for other purposes not specified in this Policy or to use the collected information for other purposes based on a specific purpose, we will inform you in a reasonable way (e.g., page prompts, interactive processes, website announcements, etc.) and obtain your consent again before use.

How we use Cookies

How We Use Cookies
In order to ensure the normal operation of the website, enhance your visit experience, and recommend information that may be of interest to you, we employ a small data file named Cookie on your computer or mobile device. Cookies typically contain identifiers, site names, and alphanumeric characters. These cookies enable websites to store data such as your preferences, facilitating the avoidance of repetitive personal information filling and retaining historical search content. Additionally, this technology allows us to recommend, display, and push content aligned with your interests. You have the ability to manage or delete cookies based on your preferences. Refer to _______________ for detailed information on managing cookies. It's important to note that cookies will not be used for any purpose other than those explicitly stated in this Policy. Most browsers include the option to block cookies, and you can clear all saved cookies on your computer through the browser settings. However, if you choose to block cookies, you may need to manually adjust user settings each time you visit our website.

How We Share, Transfer and Disclose Your Personal Information

We prioritize the protection of your personal information and commit not to share it with any company, organization, or individual, except as outlined below:a) Share with Explicit Consent: After obtaining your explicit consent, we will share your personal information with others.b) Share under Statutory Conditions: We may share your personal information in compliance with laws and regulations, litigation dispute resolution needs, or mandatory requests by government departments or judicial authorities.c) To the Extent Required or Permitted by Law: When necessary to protect the interests, property, or safety of Studio 3DX products and users, or the public, we may provide your personal information to third parties as required or permitted by law.d) Share with Our Affiliates: Your personal information may be shared with our affiliated company, Parametricos Ltd and Official Resellers. We will only share necessary personal information for the purpose of providing relevant functions and services of our Products, and are bound by the purpose stated in this Policy. Affiliates will seek your authorization consent again to change the purpose of personal information processing.e) Share with Authorized Partners: Some of our services, such as promotion services, product analysis services, technical support services (including but not limited to Google Analytics, Intercom, Stripe, Auth0, MongoDB, Amazon Web Services, Vercel, etc.), may be provided by authorized partners. We may share some of your personal information to ensure the successful completion of the services provided to you, helping us provide better customer service and user experience. We will only share your personal information for legitimate, valid, necessary, specific, and explicit purposes, and will only share the information necessary to provide the service. Additionally, we will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to process personal information in accordance with our privacy policy and any other relevant confidentiality and security measures. Our partners have no right to use the shared personal information for any other purpose.
We commit not to transfer your personal information to any company, organization, or individual unless:a) With Your Explicit Consent: We will transfer your personal information only with your explicit consent.b) Merger, Division, Transfer, Acquisition, or Bankruptcy Liquidation: In the event of a merger, division, transfer, acquisition, or bankruptcy liquidation, if personal information transfer becomes necessary, we will request the new company, organization, and other entities holding your personal information to continue being bound by this Policy. If there are changes to the collection, processing, or use purposes of personal information as agreed in this Policy, we will ask the relevant entities to re-obtain your authorization.
We will only collect or disclose your personal information under the following circumstances: 1) With Your Explicit Consent; 2) We may disclose your personal information in compliance with laws and regulations, or mandatory requests by government departments or judicial authorities.Exceptions to Collect, Share, Transfer, or Disclose Personal Information Without Authorization:a) Directly Related to National Security, National Defense Security, and Other National Interests;b) Directly Related to Public Safety, Public Health, Public Knowledge Right, and Other Major Public Interests;c) Directly Related to Criminal Investigation, Prosecution, Trial, and Enforcement of Sentences;d) To Protect Life, Property, Reputation, and Other Important Legitimate Interests of You or Other Individuals When It Is Difficult to Obtain Consent;e) Necessary to Sign and Perform the Contract According to Your Requirements;f) Necessary to Maintain the Safe and Stable Operation of the Product or Service Provided, Such as the Detection and Disposal of a Fault in the Product or Service;g) Necessary to Carry Out Statistical or Academic Studies in Public Interests, Providing Results of Academic Research or Descriptions with De-identification of Personal Information;h) Personal Information Collected from Legally Disclosed Information, Such as Legal News Reports, Government Information Disclosure Channels, etc.;i) Other Circumstances Provided in Laws and Regulations.

How We Protect Your Personal Information

How We Protect Your Personal Information
We employ industry-compliant security measures to safeguard your personal information against unauthorized access, disclosure, use, modification, damage, or loss of data. All reasonable and feasible measures will be taken to ensure the protection of your personal information.We commit to collecting only relevant personal information and ensuring that its storage duration is within the legally required or reasonably necessary period to achieve product functionality and services. Any personal information beyond the stipulated deadline will be promptly deleted or anonymized.While the Internet environment is not entirely secure, we will strive to ensure the security of any information you transmit to us. We recommend refraining from sending personal information through unencrypted means such as email, instant messaging, and communication with other users. Utilizing a complex password enhances account safety.In the unfortunate event of a personal information security incident, we will adhere to legal regulations by promptly informing you of the incident's basic details, possible impact, measures taken or to be taken, self-defense suggestions, risk reduction recommendations, and remedial measures. Communication channels include email, letter, phone call, push notice, or other reasonable and effective methods if individual notification becomes challenging.

Your Rights

We ensure that you can exercise the following rights over your personal information in accordance with relevant laws, regulations, and standards in the country where Studio 3DX Inc. is located:

Access, Delete, and Correct Your Personal Information
Personal Information Access and Correction: You can access and correct your personal information, including Name Surname, gender, profile photo, region, birthday, etc., in your Studio 3DX account.Model Content Sharing and Deletion: You can share or delete your own 3D model content at any time.Account Information Access and Correction: You can access or change or request to change (if that change is not available in your account) your linked mobile phone number, modify password, login record, third-party account binding, and other information.You can request the deletion of personal information in specific cases, including instances where our processing violates laws and regulations, lacks your consent, breaches our agreement with you, or if you cease using our Products or Services.We will notify third parties who have obtained your personal information from Studio 3DX, requesting them to delete the corresponding information unless otherwise stipulated by laws and regulations or unless these parties obtain your independent authorization. Information deleted from our service may not be immediately removed from our backup system, but we will delete it when the backup is updated or implement anonymous processing.
Withdraw Your Authorization
If you wish to withdraw your consent to our collection, use, and disclosure of your personal information or request corrections, updates, or deletions, contact us through the provided contact information in this Policy.We will process your request and cease collecting, using, and disclosing your personal information within a reasonable period after receiving your email or registered mail. Please ensure that we have replied to your request, and persist until is done so.Understand that withdrawing certain authorizations may impact specific product functionalities, and we may not be able to provide corresponding functions and/or services. Withdrawal of authorization will not affect personal information processing conducted based on prior authorization.
Response to Your Claim of Right
For security, a written request or proof of identity may be required when making claims. Requests will be processed after identity verification.

We typically respond within [15] days and do not charge for reasonable requests. However, repeated requests exceeding reasonable limits may be subject to a reasonable fee.

Requests may be rejected for information not directly related to your identity, unprovoked duplication, excessive technical means, risks to the legitimate interests of others, or impractical requests.

We cannot respond to requests in cases related to national security, public safety, criminal investigation, or potential serious damage to legitimate rights and interest

How We Process Personal Information of Minors

How We Process Personal Information of Minors
We prioritize the protection of personal information belonging to minors. If you are under the age of 14, please read this Policy with your guardian before using our Products and/or Services. Ensure that your guardian explicitly agrees to your use of our services and the provision of your personal information.Personal information of minors will only be used, shared, transferred, or disclosed with the consent of the guardian, as permitted by laws and regulations, or when expressly agreed upon by the guardian to protect the minor.If your guardian does not agree to your use of our services or the provision of personal information, kindly cease using our Services immediately and inform us promptly.For inquiries regarding the use of our Products/Services or the user information provided by minors under your supervision, please contact us promptly.
How Your Personal Information May be Transferred Worldwide
In compliance with applicable laws and regulations, we store the personal information of users within the country where Studio 3DX Inc. is registered and operates and outside the country where Studio 3DX Inc. is registered and operates.

As we utilize resources and servers globally to provide Products or Services, your personal information, with your authorization, may be transferred to foreign jurisdictions where you use the products or services, or may be accessed through these jurisdictions.

Different jurisdictions may have distinct data protection laws. In such cases, we ensure that your personal information receives adequate and equal protection as in the country where Studio 3DX Inc. is registered. This may involve obtaining your agreement for cross-border transfer or implementing security measures like data de-identification before cross-border data transfer.

Governing Law and Jurisdiction

Governing Law and Jurisdiction
This Policy is established, comes into effect, and shall be enforced and interpreted under the laws of the country where Studio 3DX Inc. is operating (Cyprus, CY). Any disputes arising hereunder shall be referred to the people’s court at the place where Studio 3DX Inc. is operating.

Updates to This Policy

Updates to This Policy
This Policy may be updated due to business adjustments, relevant laws and regulations, or policy changes. Your rights under this Policy will not be diminished without your explicit consent. For significant changes, we will email you within our Products or Services.If you disagree with the revised privacy policy, you must immediately cease using our Products and/or Services. Continued use implies acceptance of our modifications to the relevant terms of this policy.

Significant changes include, but are not limited to:Changes in the purpose, type, or use of processing personal information;Alterations to your right to participate in personal information processing and how it is exercised;Indications of a security risk in personal information security impact assessment reports.

Our Contact Information

Our Contact Information
For questions, comments, suggestions, or complaints regarding this Policy, contact us through the following means: Send an email to the Personal Information Protection Commissioner's email address:

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